Madrid
New York lifestyle-brand energy translated into a Madrilenian frame. Bold art curation throughout, locally sourced design details, and a cool-but-approachable atmosphere that draws both international travelers and neighbourhood regulars to its bars and restaurants.
World of Hyatt Globalist members get complimentary made-to-order breakfast — worth the status for a Madrid trip
Why It Matters
First Thompson Hotel in Europe. Housed in a historic mid-century building at the heart of Madrid's 'new Golden Mile.' The 222 sq m two-story Penthouse on floors 9–10 has its own private elevator. Dining lineup is serious — fire-led Mediterranean on the rooftop and a cocktail bar built inside a former 200-year-old church.
Thompson Madrid is the first Thompson Hotels property in Europe, and it plays the part. Opened in September 2022, this five-star hotel occupies a ten-story building on the corner of Calle de la Montera and Plaza del Carmen — right between Puerta del Sol and Gran Vía. The interior design leans into a warm, residential aesthetic: hardwood floors, leather and marble accents, earth tones, and sculptural details that nod to Madrid's heritage without being stuffy about it. The rooftop pool with 360-degree city views is the real showstopper.
Where You'll Stay
12 room types available
2 Bedroom Family Suite
Over 80 sq m configured by connecting a King Suite City View with a King City View room via a private corridor (twin bed option available). Separate living room area. The go-to for families who need real space and two proper bathrooms.
King + Twin · 80 sqm
Corner Suite with Terrace
Spacious, light-filled corner suite with a super king bed, separate seating area, marble bathroom with rain shower, and a private terrace. The corner positioning means better light than many rooms, with city views on two sides.
Super King · 49 sqm
Junior Suite with Terrace
Leather, marble, and wood accents throughout. High ceilings, an integrated local minibar, a waterfall-inspired rain shower bathroom, and a generous private terrace of 23–30 sq m. One of the better value-per-space options at the property.
King · 36 sqm
King Bed
Courtyard-facing room with dramatic views through floor-to-ceiling windows. Hardwood floors, waterfall-inspired rain shower, and a curated custom honour bar. Honest heads-up: courtyard rooms get less natural light than city-view options.
King · 25 sqm
King Bed City View
City-facing room with floor-to-ceiling windows, hardwood floors, and marble and leather accents. The waterfall-inspired bathroom has a rain shower. Comes with a curated honour bar stocked with local treats and crystal glassware.
King · 30 sqm
King Bed Deluxe
More space than the standard rooms, with floor-to-ceiling windows onto the courtyard. Comes with curated reading material, sculptural details, and a minibar stocked with local treats. Still a courtyard view, so natural light can be limited.
King · 35 sqm
King Bed With Balcony
Same elevated design as the city view room but with the addition of a French balcony. Hardwood floors, leather, stone and marble accents. Rain shower, curated minibar with local products.
King · 30 sqm
King Bed with Terrace
Higher-floor room with a private terrace of 13–20 sq m. Perfect for morning coffee above the Madrid rooftops. Rain shower, curated honour bar, and the same leather-marble-wood finish found throughout the property.
King · 30 sqmKing Suite City View
56 sq m suite with a separate living room with high ceilings, a leather- and marble-clad bedroom, and a second flat-screen TV. Rain shower and minibar. Connecting bedroom options available for families.
King · 56 sqmPenthouse
Two floors, 222 sq m, and its own private elevator. The 10th-floor upper level has a king bedroom, marble bathroom with bathtub and shower, private balcony with views over the Royal Palace and Puerta del Sol, and an adjoining twin room. The lower floor — centered on a marble island — works brilliantly for private dinners or events and can be booked independently from the sleeping quarters. OTEYZA designer capes available throughout your stay.
King + Twin · 222 sqmThompson Terrace Suite
The suite that earns its name. A massive private terrace with skyline views, a soaking tub in the marble-and-stone bathroom, rain shower, and a separate living area with a 139-cm flat-screen TV. Terrace Suite guests can also borrow exclusive OTEYZA designer capes during their stay.
King · 60 sqmTwin Beds City View
City-view room configured with two twin beds. Floor-to-ceiling windows, hardwood floors, leather, stone, and marble accents — same elevated finish as the king rooms. Good pick for two friends or colleagues who don't want to share a bed.
Twin · 30 sqmThe Property
Eat & Drink
5 venues on property
Restaurant
Spa & Wellness
Treatment Menu
On Property
How you'll actually spend your days.
Curated local experiences bookable through hyattexperiences.com — from city tours to cultural activities around Madrid.
The hotel has a significant curated art collection throughout its public spaces. Complimentary private art tours are available to guests wishing to learn about the individual pieces.
Over 600 sq m of indoor and outdoor event space across six individual venues including panelled meeting rooms (divisible into six), a foyer, outdoor patio, penthouse lounges with 360-degree skyline views, a speakeasy-style bar, and the rooftop. Capacity for up to 321 guests. State-of-the-art AV and private direct street access.
Eighth-floor outdoor infinity pool with a hydromassage system and panoramic 360-degree views of the Madrid skyline. Sun loungers, umbrellas, and pool bar access. Seasonal — open during warmer months. Guests only.
Amenities & Practical Info
The details that matter for planning.
600+ sq m across six individually designed event venues. Three panelled rooms divisible into six, foyer, outdoor patio, penthouse lounges with 360-degree skyline views. Capacity up to 321 guests with AV and catering.
Complimentary high-speed WiFi throughout the property and in all guest rooms.
Full-day room service available for breakfast, lunch, and dinner — from light snacks to four-course meals.
Boutique fitness center with cardio equipment, open around the clock. Limited for heavy weightlifting — best for cardio and light sessions.
Private check-in and check-out service available. Standard check-in 3:00 PM, check-out 12:00 PM.
24-hour concierge with tour desk and currency exchange. Staff speak English, Spanish, French, and German.
No on-site hotel parking or valet lot. Guests can use the Parking El Carmen garage nearby. Accessible parking spots confirmed.
Dogs and cats welcome. Maximum 1 pet per room, up to 10 kg. Fee of €50 per night. Pets cannot be left alone in rooms and are not permitted in dining areas. Dog kits available in all rooms on request. Liability insurance documentation required at check-in.
Eighth-floor infinity pool with hydromassage system and 360-degree views of the Madrid skyline. Seasonal — operates in warmer months only.
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Rooms, dining, spa, and resort experiences — organized into one trip plan.
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