Singular Patagonia
Industrial heritage meets wilderness luxury. Polished concrete ceilings, straight-from-the-factory copper lights, earthy tones, floor-to-ceiling glass — it looks and feels like somewhere an architect took a genuinely difficult brief and knocked it out of the park.
Book the restaurant in advance — it is open to external visitors and fills up, especially for dinner.
Why It Matters
A Chilean National Monument that functions as a fully operational luxury hotel and museum simultaneously. Part of Leading Hotels of the World. LEED-certified. Has two private nature reserves covering 37,000 acres. The only hotel in the immediate area with direct fjord frontage and a private boat for glacier excursions.
A converted 1915 cold storage plant on the shores of the Señoret Channel, five minutes outside Puerto Natales. The building was declared a National Monument in 1996, and the hotel opened in 2011 without stripping it of character — antique industrial machinery still stands in the transit corridors, and a guided museum tour is open to the public daily. Rooms sit in a new russet-red wing built over the old meat-hanging area, and every one of the 57 rooms faces the Fjord of Last Hope Sound through a six-meter-wide picture window.
Where You'll Stay
4 room types available
Accessible Room – Singular Twin
The accessible version of the twin room. Same 45 sqm space and the same 6-meter glass panel with fjord views. Step-free bathroom with roll-in shower, anti-panic button, safety grab bars on both shower and toilet, and lower-positioned light switches throughout.
2 Single Beds · 45 sqmThe Singular King
The baseline room here is not small. 500 sq ft, one king bed, and a 6-meter-wide floor-to-ceiling glass panel that frames the Patagonian fjords like a living painting. Earthy tones, polished concrete ceilings, copper industrial lighting, separate bathtub and shower, minibar, executive desk, seating area, cable TV, and a safe.
1 King Bed · 46 sqmThe Singular Suite
At 750 sq ft, the suites add a separate sitting area and stretch the window to double-width — you genuinely get twice the fjord view. Same industrial-luxe aesthetic: polished concrete, copper lights, earthy tones. The extra space is genuinely useful when you come back from a day of hiking with gear spread everywhere. There are three suites in total.
1 King Bed · 70 sqmThe Singular Twin
Same 500 sq ft footprint and the same spectacular 6-meter-wide fjord-facing window as the King, but configured with two beds. Good for friends or travellers who prefer single beds. All the same features: concrete ceilings, copper lights, separate tub and shower, minibar, desk.
2 Single Beds · 46 sqmThe Property
Eat & Drink
4 venues on property
Restaurant
Spa & Wellness
Treatment Menu
On Property
How you'll actually spend your days.
Bicycle rental and guided cycling routes around the Señoret Channel and fjord. Bikes available to rent on site.
The hotel has its own private boat for navigating to the Serrano Glacier. Shared service is included in the Pioneers package; private service is available at additional cost. One of the most distinctive offerings given the hotel's direct fjord access.
Guided fly fishing excursion in the Patagonian rivers and lakes around Puerto Natales. Available at additional cost and not included in the Pioneers package.
Full-day rides with huasos (Chilean cowboys) on a traditional Patagonian estancia. A genuinely local experience that goes well beyond a trail ride.
Hotel-owned kayaks available for guided trips on the fjord. Grey River kayaking is a noted option (not included in the Pioneers all-in package, available at additional cost).
A one-hour guided walk through the original 1915 Frigorífico Bories cold storage plant. Original industrial machinery — much of it made in the UK — is still in place. Covers the history of the Sociedad Explotadora Tierra del Fuego and the role the plant played in Chilean-Argentinean Patagonia. Open to the public daily.
Guided wildlife photosafari in the Patagonian landscape, focused on puma sightings and local fauna. Not included in the standard all-in packages — available at additional cost.
Guided day trips to Torres del Paine National Park, about one hour from the hotel. The hotel's bilingual guide team runs a full menu of excursion options, selectable upon arrival. Full-day and half-day formats available.
Amenities & Practical Info
The details that matter for planning.
The hotel owns a private boat used for glacier navigation excursions, primarily to Serrano Glacier.
Bicycles available for rent on site.
Business center with meeting rooms, described as waterfront-facing.
WiFi available in rooms and public areas. Note: speed is described as 'limited' in package terms — this is a remote Patagonian location, so manage expectations accordingly.
Original chapel from the industrial plant preserved on the grounds.
The Frigorífico Bories museum preserving original 1915 industrial machinery. Declared a Chilean National Monument in 1996. Open daily 12:00–17:00 to the public. Free for hotel guests.
On-site playground. Note: the hotel is best suited to older children given the terrain and activity focus.
A secondary outdoor pool available seasonally.
The pool runs under a polished concrete ceiling with floor-to-ceiling windows overlooking Last Hope Sound, then dog-legs out into the open Patagonian air. Open 10:00–20:45. Exclusive for hotel guests.
Room service available.
Round-the-clock front desk with tourist information and concierge services for excursion planning.
On-site gift shop stocking hotel merchandise and local souvenirs. Note: a guest review mentioned the selection is limited and could be improved.
Awarded LEED (Leadership in Energy and Environmental Design) certification by the Green Building Council. Uses water-conserving taps and sustainable design. Two private nature reserves covering 37,000 acres protect local flora and fauna.
Complimentary or low-cost shuttle service into central Puerto Natales (5 km away), useful for shopping at local artisan stalls.
On-site parking for self-driving guests. Free of charge. Guests arriving from Punta Arenas (2.5 hrs) or El Calafate, Argentina (~4 hrs) often drive.
Hot tub available in the spa area.
Dry sauna with fjord views, inside The Singular Wellness Spa.
Steam bath/hammam inside the spa complex, included with spa access for hotel guests.
BUILD YOUR THE SINGULAR PATAGONIA PLAN
Rooms, dining, spa, and resort experiences — organized into one trip plan.
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