The Ritz-Carlton, Santiago
The Ritz-Carlton

The Ritz-Carlton, Santiago

luxuryHotel
Price Tier
Luxury
Property Type
Hotel
Insider Tip
1/7

The Macallan Club at the bar offers personal whisky lockers — worth checking out even if you're not a member, the dark-wood bar itself is the most atmospheric corner of the hotel.

Why It Matters

The sole Ritz-Carlton in South America. Opened in 2003 as a historic building converted to RC standards, the hotel sits equidistant between Pacific beaches (~2 hrs) and Andean ski resorts (~90 min), making it a natural base for exploring the range of Chile. The 7,440 sq ft glass-domed wellness center with rooftop pool and Andes views is a genuine standout.

The only Ritz-Carlton on the entire South American continent, this 205-room hotel has been anchoring Santiago's El Golf neighborhood since 2003. It sits about a minute's walk from the El Golf metro station, with the Andes visible from the rooftop glass-domed spa and most upper-floor rooms. The rooms were fully redesigned in 2017–2018 with Pre-Columbian-inspired patterns, copper accents, and Diptyque bath amenities — a genuine step up from the older, stuffy RC formula.

BrandThe Ritz-Carlton
TypeHotel
Price Tierluxury
LocationSantiago, Chile

Where You'll Stay

8 room types available

Club Deluxe Double
Club

Club Deluxe Double

Club-level double-bedded room for guests wanting Club Lounge access but needing two beds. Full marble bathroom and all Club amenities.

Double/Double
Club Lounge accessDouble bedsMarble bathroomAll-day food and beverages in lounge
Club King Guest Room
Club

Club King Guest Room

Club-level room on the 10th floor granting access to the dedicated Club Lounge with all-day culinary presentations — breakfast, snacks, hors d'oeuvres (5–7pm), desserts, beer, wine, and cocktails. A dedicated concierge and business services are included. Marble bathroom with separate shower.

King
Club Lounge access (7am–10pm daily)All-day food and beverage in lounge (breakfast, snacks, hors d'oeuvres, desserts, bar)Dedicated Club conciergeMarble bathroom with separate shower
Deluxe Guest Room
Deluxe

Deluxe Guest Room

The entry-level room still delivers the full RC treatment: plush bedding, deep soaking tub, rain shower, and Diptyque amenities. Large windows frame city views, and the redesigned décor draws on Pre-Columbian patterns and Chilean earth tones. 24-hour in-room dining is standard.

Deep soaking tub and rain showerDiptyque bath amenitiesCity views through large windowsPre-Columbian-inspired redesigned décor
Deluxe King Guest Room – Connected Rooms
Deluxe

Deluxe King Guest Room – Connected Rooms

Deluxe-level room that connects to an adjacent room, ideal for families or groups who want adjoining space. Same redesigned Chilean-inspired décor and full amenity set as the standard Deluxe.

King
Connects to adjacent roomDeep soaking tub and rain showerDiptyque bath amenitiesCity views
Deluxe Room with Terrace
Deluxe

Deluxe Room with Terrace

Same specification as the Deluxe but with a private terrace — a relatively rare find in a city hotel. Good for taking in Andes views with morning coffee.

Private outdoor terraceDeep soaking tub and rain showerDiptyque bath amenitiesCity and mountain views
Executive Suite
Suite

Executive Suite

Larger suite with Club Lounge access included, separate living and sitting areas. All-day culinary offerings at the lounge round out what is essentially a hotel-within-a-hotel experience.

Club Lounge access includedSeparate living and sitting areasComplimentary Wi-FiDaily culinary and beverage presentations
Junior Suite
Suite

Junior Suite

A step up in space, with a separate living area and panoramic high-city views. Complimentary Wi-Fi and the full suite amenity package. Comfortable for longer stays where a separate seating space matters.

Separate living areaHigh-floor city viewsComplimentary Wi-FiMarble bathroom
Presidential Club Suite
Suite

Presidential Club Suite

The hotel's top accommodation at approximately 1,937 sq ft (180 sq m). Separate bedroom, living room, sitting area, and dining area. Club Lounge access is included. Soaring city views from multiple angles. The full amenity package plus exclusive concierge service.

180 sqm
1,937 sq ft / 180 sq m floor planSeparate bedroom, living room, sitting, and dining areasClub Lounge accessSweeping panoramic city and Andes views

Eat & Drink

4 venues on property

Spa & Wellness

On Property

How you'll actually spend your days.

Concierge Services
Concierge Custom Itinerary PlanningComplimentary

The expert concierge team crafts bespoke itineraries covering Santiago city tours, Andes ski trips, Maipo Valley wine excursions, and Pacific coast beach days. Turistik Hop On/Hop Off bus discounts available to Marriott Bonvoy members.

Fitness
Fitness CenterComplimentary

Full-equipped rooftop fitness center (open 6am–9pm daily) with cardiovascular equipment, treadmills, exercise bikes, recumbent bikes, free weights, multi-station cable, Smith machine, and strength equipment. Locker rooms, sauna, and steam rooms attached.

Entertainment
Live Jazz at The BarComplimentary

Live music performances at The Ritz-Carlton Bar & Lobby Lounge most evenings, from 7pm to 10pm. Also featured on select afternoon tea occasions.

Family
Ritz Kids Program

Dedicated program for guests aged 4–12 featuring daily activities, games, drawing supplies, and special dining menus. A game room is also available for families.

Adventure
Skiing & Snow Sports (day trips)

Ski shuttle and ski pass arrangements to the Andes ski resorts (~90 min from hotel). The concierge handles logistics for Valle Nevado, La Parva, and El Colorado.

Dining Experience
Sunday Brunch at Estró

Weekly Sunday brunch (1pm–4pm) with open bar including sparkling wine, wines, Pisco Sour, and non-alcoholic beverages. Popular with both hotel guests and Santiago locals.

Sightseeing
Turistik Hop On/Hop Off City Tour

Partnership with Turistik providing discounted city tour bus access for Marriott Bonvoy members. Covers Santiago's key sightseeing routes.

Events
Weddings & Private Events

Over 9,000 sq ft of event space including a grand ballroom accommodating 30–320 guests. Dedicated wedding planner available. Multiple configuration options for ceremonies, receptions, rehearsal dinners, and corporate events.

Amenities & Practical Info

The details that matter for planning.

Business
Business Center

Full business center with accessible entrance. Meeting space exceeds 9,000 sq ft.

Connectivity
Complimentary Wi-FiComplimentary

Complimentary in-room and public-area Wi-Fi for all Marriott Bonvoy members who book direct.

Dining
24-Hour Room Service
Environment
Sustainability CertificationComplimentary

Certified under Distinción en Turismo Sustentable Sello S. Practices include water conservation, recycling, LED lighting, and EV charging. Carbon footprint: 25.26 kg per room night; water footprint: 835.40 liters per room night.

Fitness
Rooftop Fitness CenterComplimentary

7,440 sq ft health and fitness center on the rooftop with floor-to-ceiling glass walls and Andes views. Full cardio and strength equipment suite. Open 6am–9pm daily.

Policies
Pet-Friendly Policy

Pets welcome. Non-refundable dog cleaning fee: $100 per stay. Daily pet fee: $25. Max 2 pets per room; max pet weight 18 kg.

Recreation
Heated Indoor Lap PoolComplimentary

Glass-domed rooftop indoor pool with access to an outdoor terrace overlooking Santiago and the Andes. Open Mon–Fri 7am–9pm; Sat–Sun 8am–9pm.

Retail
Gift Shop
Services
Same-Day Dry Cleaning & Laundry
Concierge ServiceComplimentary

24-hour front desk and concierge. Multilingual staff (English and Spanish). Currency exchange on site.

Transportation
Airport Shuttle

On-request airport shuttle to/from Arturo Merino Benítez International Airport (SCL, 25 km). $88 one-way, $166 round-trip.

EV Charging Stations

Two electric vehicle charging stations in the hotel parking lot.

On-Site Parking

On-site parking available. Hourly rate: $3 USD. Daily rate: $15 USD. Two EV charging stations available.

BUILD YOUR THE RITZ-CARLTON, SANTIAGO PLAN

Rooms, dining, spa, and resort experiences — organized into one trip plan.

Start Planning