Excelsior, a Luxury Collection Hotel, Florence
Old-world grand hotel with contemporary polish. Think gilt and chandeliers alongside a buzzing rooftop social scene. Serious, formal in tone, but the rooftop brings energy.
Book Cosimo rooftop well in advance — it is popular with non-guests and fills up fast, especially at sunset aperitivo time
Why It Matters
One of Florence's oldest and most prestigious grand hotels, with seven centuries of history on Piazza Ognissanti. The Presidential Suite has hosted actual heads of state. The Cosimo rooftop is billed as Florence's highest and largest private rooftop terrace, with 360° city views.
A century-old palace on Piazza Ognissanti, right on the Arno. Seven centuries of Florentine history are baked into this building, and the hotel wears it all without apology — hand-carved furniture, crystal chandeliers, frescoed ceilings. But it is not frozen in amber. The Cosimo rooftop restaurant is one of the hottest dinner reservations in Florence right now, and the views from up there genuinely stop people mid-sentence. No pool on-site, no spa under its own roof — but for grandeur, location, and sheer prestige, this is the definitive downtown Florence address.
Where You'll Stay
14 room types available
Belvedere Suite
A spacious suite with refined interiors and panoramic Arno River views. Floor-to-ceiling windows frame the river and the Tuscan hills. Has its own terrace. One of the hotel's most requested suite categories.
Classic Junior Suite
A classically styled junior suite with period furnishings and elegant interior details. One of the more traditionally decorated room categories in the hotel.
Classic Suite
A full suite with classic Florentine interior design. Separate living and sleeping areas. Solid upgrade from the junior suite tier without the panoramic terrace of higher categories.
Deluxe Arno Room
Same layout and furnishings as the standard Deluxe Room but with the key upgrade: direct views of the Arno River and the city. Some rooms on lower floors have small balconies. Worth the step-up from the city-view category.
Deluxe Room
Entry-level rooms featuring high ceilings, natural light, and antique Florentine furnishings with fine fabrics. Views face the courtyard or city street. Some reviewers note rooms can feel compact. Bathrooms have combination shower and bathtub.
Grand Deluxe Suite
The grand version of the suite experience — bespoke furnishings, rich textures, and expansive living space. Floor-to-ceiling windows look out over the Arno. A serious amount of room for Florence.
Junior Suite
Separate seating area with a sofa, Renaissance-style furnishings, and city views. Good step up from the deluxe tier without going to the full suite price.
Junior Suite Arno
Same layout as the Junior Suite with the addition of Arno River views. Rollaway available for a third guest. A popular middle ground for couples wanting the suite experience with river outlook.
Panoramic Junior Suite
A junior suite with a furnished outdoor terrace offering panoramic city views. The terrace is what you are paying for here — morning coffee with the Florentine rooftops spread out in front of you.
Panoramic Suite
A full suite with a furnished private terrace and river views. Terrace comes equipped with sun loungers. One of the rooftop-terrace suite options described by The Rooftop Guide as particularly special.
Penthouse
Top-floor rooms with panoramic views of the Arno River from furnished private terraces. Warm, refined interiors with wooden furniture and marble bathrooms. The terrace is the show — you get the full Florence skyline to yourself.
Premium Deluxe Arno Room
The premium room tier with Arno River views. Larger footprint than the Deluxe Arno, with Medici or Renaissance-style furniture. Third-guest rollaway option available.
Premium Deluxe Room
Slightly larger than the standard Deluxe, each with its own distinct character — furnished in Florentine, Medici, or Renaissance-style antique pieces. A third guest can be accommodated with a rollaway at €100/night supplement.
Presidential Suite
The hotel's flagship suite, and the one that gives this place its gravitas — it has hosted actual heads of state. The terrace alone can accommodate candlelit dinner parties for up to 40 guests, with wrought-iron furnishings and terracotta tile floors. Views of the Arno and the Florentine hills. Connecting room options available.
KingThe Property
Eat & Drink
4 venues on property
Restaurant
Spa & Wellness
Treatment Menu
On Property
How you'll actually spend your days.
The hotel has an on-site art gallery — part of its identity as a Luxury Collection property. Rotating curated works and local artistic heritage on display.
A visit to a local ceramics workshop (Giotti Ceramiche) for hands-on painting with a Florentine artisan. Part of the hotel's broader cultural experience offering connecting guests to local craftspeople.
A hands-on workshop in the traditional Florentine art of marbled paper — one of the city's oldest crafts. Arranged through the hotel's curated artisan experiences program.
The concierge team guides guests through Florence's neighbourhoods, artisan workshops, and lesser-known sites from the hotel's Library space — a beautifully curated room designed for intimate planning sessions with maps, books, and local expertise.
An intimate gathering in The Library — a curated space for discovering Florentine artisan crafts with teas from La Via del Tè Firenze and chocolate by La Molina, accompanied by live harp music. A coming-attraction for Autumn 2026 per official hotel communications.
A full-equipment Technogym fitness studio accessible 24/7 for all guests using their room key. Cardio, weights, and kinesis/skill training equipment. Complimentary for all guests.
A guided mixology session with the bar manager focusing on the history and art of the Negroni — Florence's most famous cocktail contribution. Held in the intimate Donatello Bar setting.
Amenities & Practical Info
The details that matter for planning.
Computer station in the lobby available 24/7. Full business center also available at sister property The St. Regis Florence across the square, 24 hours a day.
Multiple meeting and event spaces on property. The Presidential Suite terrace can host private dinners for up to 40 guests.
Free WiFi throughout the hotel and in all rooms. Marriott Bonvoy members who book direct get complimentary in-room internet access.
Curated art gallery within the hotel, part of the Luxury Collection brand's commitment to local cultural heritage.
Full 24-hour room service available to all guests.
Daily housekeeping and evening turndown service included for all guests.
One dog up to 18kg/40lbs permitted per room. Non-refundable pet fee of €100 per stay. Dog bowl, bed, mat, and Pet Welcome Kit provided. Pets not allowed in public areas.
Full concierge team available, able to arrange artisan workshops, city tours, Tuscany day trips, spa bookings at the St. Regis, private car transfers, restaurant reservations, and more. Languages: Italian, English, French, German, Spanish.
On-site designer retail stores within the hotel.
A curated private space within the hotel — a beautifully appointed room designed for intimate gatherings, private meetings, concierge destination discovery sessions, and seasonal cultural experiences.
The hotel participates in the Green Key program (Foundation for Environmental Education), measuring environmental impact across community, cultural heritage, and local economy dimensions.
Electric vehicle charging station available on property (subject to availability).
Valet service at the nearby Garage Excelsior (0.2km). €35–€55/day depending on vehicle size. Self-park option also available at €28–€48/day. Note: the hotel is in a ZTL (restricted traffic zone) — contact the concierge before arriving by car.
Florence's largest and highest private rooftop terrace, home to Cosimo. Open to hotel guests and the public. 360° views of the Duomo, Ponte Vecchio, Arno, and Tuscan hills.
The hotel does not have a swimming pool. Guests interested in pool use should inquire about partner facilities.
Full Technogym-equipped fitness studio, open 24/7 with room key. Cardio, weights, and kinesis equipment. Complimentary for all guests.
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