citizenM San Francisco Union Square
citizenM

San Francisco Union Square

upscalehotel
Price Tier
Upscale
Property Type
Hotel
Insider Tip
1/6

Book direct on citizenm.com or Marriott.com for at least 5% off vs. OTA prices

Why It Matters

citizenM built a global reputation on doing one thing exceptionally well: a single room type with an XL king bed, wall-to-wall windows, and tablet-controlled everything — and selling it at rates that undercut comparable design hotels in the city. Now part of the Marriott Bonvoy ecosystem, it still operates with the same self-serve, high-design ethos. The art collection throughout the building is serious and curated, not decorative filler. LEED and BREEAM certified, opened 2021.

citizenM San Francisco Union Square is exactly what you'd expect from a brand that prides itself on flipping the script on traditional hospitality. No front desk, no bellhops — just self-check-in kiosks, a lobby full of Vitra furniture and curated conceptual art, and 195 identical rooms that are compact but cleverly designed for two. It's tech-forward, price-smart, and genuinely stylish, which makes it a natural fit for a city that invented the startup mindset.

BrandcitizenM
Typehotel
Price Tierupscale
LocationSan Francisco Bay Area, USA

Where You'll Stay

2 room types available

Accessible King Bedroom
accessible

Accessible King Bedroom

Same compact citizenM format adapted for accessibility. Features non-slip grab rails, roll-in shower option, accessible vanities, and a deadbolt. Mobility-accessible rooms are available — confirm specific features by calling the hotel directly at +1 415-801-6650.

King · 14 sqm
Roll-in shower availableNon-slip grab rails in bathroomAccessible vanitiesMobility accessible layout
citizenM King Bedroom
standard

citizenM King Bedroom

All 195 rooms are identical in layout — compact but sharply designed. Wall-to-wall windows let in city light, and the oversized XL king bed with luxury European cotton bedding takes up most of the footprint. Everything — lights, blackout blinds, climate, mood lighting, Chromecast-enabled smart TV — is controlled via a bedside iPad or the citizenM app. The rainfall power shower is a genuine strong point: guests repeatedly call out the water pressure. No bathtub. Storage is minimal, so pack light or live out of your suitcase.

King · 14 sqm
XL king bed with luxury European cotton bedding and plush pillowsWall-to-wall floor-to-ceiling windowiPad/tablet controls for lighting, blinds, climate, smart TV, mood lightsRainfall power shower

Eat & Drink

1 venue on property

Amenities & Practical Info

The details that matter for planning.

Business
Free iMacs in Living RoomComplimentary

Free-to-use iMac computers in the lobby living room area, along with plentiful plug sockets and cozy seating corners. A proper co-working setup without the co-working space fee.

Connectivity
Superfast Free Wi-FiComplimentary

High-speed Wi-Fi throughout the property — in rooms and all common areas. Consistently praised by guests as genuinely fast.

Cultural
Curated Art CollectionComplimentary

Conceptual artworks on building facades, in elevators, common areas, and throughout the hotel. Paintings, sculptures, murals, and digital pieces — photography encouraged. Part of citizenM's core identity.

Parking
No Parking On-Site

The hotel does not offer parking. Nearest options: O'Farrell/Ellis Garage at 123 O'Farrell St, San Francisco, CA 94102, or search via SpotHero. EV charging is not available at the property.

Safety
24/7 SecurityComplimentary

Security guards are stationed at the hotel entrance day and night. Keycard access required to reach guest floors.

Services
Self Check-In KiosksComplimentary

Touch-screen check-in terminals take about 60 seconds. Check-out is 30 seconds. citizenM ambassadors are nearby if help is needed.

Luggage StorageComplimentary

Complimentary luggage storage available for early arrivals before rooms are ready, or for late departures.

Valet Dry Cleaning

Dry cleaning service available — not complimentary, fee applies.

Social Spaces
citizenM Living Room (Lobby Lounge)Complimentary

The main communal hub furnished with colorful Vitra pieces, art books, curated conceptual artworks, and cozy nooks for working or relaxing. It's intentionally designed to feel more like a stylish home than a hotel lobby.

Sustainability
LEED & BREEAM Certified BuildingComplimentary

The property holds both LEED New Construction Certification and BREEAM Certification, reflecting its sustainability credentials.

Wellness
24/7 Fitness CenterComplimentary

Open around the clock with free weights, cardio machines, and exercise balls. No membership card needed — it's included with your stay.

BUILD YOUR CITIZENM SAN FRANCISCO UNION SQUARE PLAN

Rooms, dining, spa, and resort experiences — organized into one trip plan.

Start Planning